Support Service Contracts Inclusive parts and labour breakdown support. Next working day response. Scheduled service visits in the contract period. Free parts and labour. Free telephone support. Exclusions: At the discretion of Polygon Grafix, the following exclusions are fundamental to the contract: Upgrades, modifications, software, operator misuse (misuse including drums and optics), customer requesting engineer's overtime and overnight stays. External equipment attached to the scanner such as Macs or PCs are excluded from the contract. Scanner Service Contracts Standard contract Scheduled service visits a year. Unlimited call-out. Free parts and labour.

Scanner Training

We offer Scanner Training Courses for ICG® drum scanners. Our courses are designed around the needs of the trainee. We have a list of scanning topics we feel should be covered, but ultimately we let the trainees make up their own training schedule. This way we omit duplicating areas of knowledge and instead focus more on those subjects that are relevant to the needs of their working environment. Training is performed on site at the customer's own premises. Cost for training is per day plus any expenses (Maximum 2 people). Our recommendation for the duration of the course will be based upon the trainee's experience and choice of scanner.

Some of the Topics addressed on the Course are: